Monthly renewals are either auto charged to your credit card or you may receive an invoice to your email and pay it online.You can manage your account using our online customer portal.
Yes, you have 14 days to make sure the service is working well for you.
If you’re not getting the speed you expect, you can send back the device. If you are having issues connecting, we are here to help.
Once we receive the device back, we will refund you, minus the shipping fee’s of $24.99
You can use your own router to share the data with your devices but you are required to use our modem. The modem fee is $7.99 per month or you can purchase a device when you sign up.
Failure to use our device will result in account termination.
No, you must keep it active or cancel.
No! There is no contract with us, it’s a month to month service.
Yes! We have coverage all over the United States. We configure your device to your exact location to optimize speed.
No! It couldn’t be easier to set up. We mail you your device tested and active. Simply install the antennas (refer to our instruction sheet for proper placement), plug in, wait a few minutes and connect your devices.
You can travel with the hotspot throughout the U.S since we use cellular tower, your covered nationwide.
For normal internet usage, YES!No move overages or data caps to worry about!
Normal usage includes streaming video, music, surfing the web and online gaming. The average home uses less than 600 gigs of data per month so don’t worry!
Torrenting, Surfing or downloading illegal content is strictly prohibited.
Usage in excess of 750 gigs is typically considered outside normal internet usage and may be flagged.
We offer both 4G and 5G service so speeds vary. You can expect anywhere from 35 – 300 Mbps on average depending on your equipment and location.
Yes. All f our plans include high definition streaming.
You can connect between 10 – 32 devices using depending on which router you purchase.
The rental modem can connect up to 15 devices.
Additionally you can use your own router to connect your devices.
Speeds will throttle after you have used all of your priority data.Speeds will throttle to 5 Mbps down and 2 Mbps upload, but you will still have access to the internet!
Yes! If you see that you need more data, you can upgrade your plan by visiting your customer portal to manage your account or contact firstname.lastname@example.org or call (888) 842-3672
You can login to the modem and check your data usage anytime you want.
On all orders above $100
Try it risk-free and see for yourself
We're here to help when needed
Easy auto pay for your convenience
Each subscription includes 14 days to test out the internet connection with no risk.
If the speed does not meet your expectations, you can request a full refund less the shipping fee’s of $24.95
No one else can match our free modem, top speed, and money-back guarantee!